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{"sheet":"CCI RMA FORM","index":0,"n_rows":39,"n_cols":29,"rows_kept":39,"merged":[[6,0,7,28],[8,1,8,16],[8,18,8,28],[9,1,9,16],[9,18,9,28],[10,1,10,16],[10,18,10,28],[11,1,11,16],[11,18,11,28],[12,0,12,28],[13,0,13,12],[13,20,13,28],[14,1,14,7],[14,8,14,9],[14,10,14,12],[14,20,14,21],[14,22,14,28],[15,1,15,12],[15,20,15,21],[15,22,15,28],[16,1,16,12],[16,20,16,21],[16,22,16,28],[17,1,17,5],[17,6,17,7],[17,8,17,12],[17,20,17,21],[17,22,17,25],[17,27,17,28],[18,1,18,2],[18,4,18,12],[18,20,18,21],[18,22,18,24],[18,26,18,28],[19,1,19,12],[19,20,19,21],[19,22,19,28],[20,1,20,12],[20,20,20,21],[20,22,20,28],[21,1,21,3],[21,4,21,5],[21,6,21,12],[21,20,21,21],[21,22,21,25],[21,27,21,28],[22,0,22,28],[23,0,23,1],[23,2,24,5],[23,6,24,6],[23,7,24,10],[23,11,24,13],[23,14,24,15],[23,16,24,22],[23,23,24,24],[23,25,24,25],[23,27,23,28],[24,0,24,1],[25,0,25,1],[25,2,25,5],[25,7,25,10],[25,11,25,13],[25,14,25,15],[25,16,25,22],[25,23,25,24],[26,0,26,1],[26,2,26,5],[26,7,26,10],[26,11,26,13],[26,14,26,15],[26,16,26,22],[26,23,26,24],[27,0,27,1],[27,2,27,5],[27,7,27,10],[27,11,27,13],[27,14,27,15],[27,16,27,22],[27,23,27,24],[28,0,28,1],[28,2,28,5],[28,7,28,10],[28,11,28,13],[28,14,28,15],[28,16,28,22],[28,23,28,24],[29,0,29,1],[29,2,29,5],[29,7,29,10],[29,11,29,13],[29,14,29,15],[29,16,29,22],[29,23,29,24],[30,0,30,28],[31,0,31,1],[31,2,32,5],[31,6,32,10],[31,11,32,14],[31,15,32,16],[31,17,32,18],[31,19,32,22],[31,23,32,24],[31,25,32,25],[31,27,31,28],[32,0,32,1],[33,0,33,1],[33,2,33,5],[33,6,33,10],[33,11,33,14],[33,15,33,16],[33,17,33,18],[33,19,33,22],[33,23,33,24],[34,0,34,1],[34,2,34,5],[34,6,34,10],[34,11,34,14],[34,15,34,16],[34,17,34,18],[34,19,34,22],[34,23,34,24],[35,0,35,1],[35,2,35,5],[35,6,35,10],[35,11,35,14],[35,15,35,16],[35,17,35,18],[35,19,35,22],[35,23,35,24],[36,0,36,1],[36,2,36,5],[36,6,36,10],[36,11,36,14],[36,15,36,16],[36,17,36,18],[36,19,36,22],[36,23,36,24],[38,0,38,1],[38,2,38,5],[38,6,38,10],[38,11,38,14],[38,15,38,16],[38,17,38,18],[38,19,38,22],[38,23,38,24]]}
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["Please fill out the information below & email a copy to SUPPORT@CCIPRODUCTS.COM / (201) 342-3338 option 6.   To avoid delays in processing, please ensure that all required information is provided.  \nThe SUPPORT Department will review the request & upon approval, the RMA department will provide a Returned Material Authorization (RMA) Number.  A RMA# MUST BE OBTAINED PRIOR TO SHIPPING! "]
[]
[null,"1. Please ensure that all details are complete for proper processing.",{"$nulls":16},"5. All same day shipment requests must be received before 1PM EST in order to process the request."]
[null,"2. The Model and Serial# are required to determine the warranty status.",{"$nulls":16},"6. Demo/Spare/Samples/Loaner returns must be submitted along with the original packing slip for credit."]
[null,"3. All Swaps & Advance Replacement requests are subject to approval.",{"$nulls":16},"7. Note: If the unit is determined to have no problem found, an analysis fee and return shipping fees may be assessed."]
[null,"4.  All units for which advance replacements have been sent must be returned within 60 days in order to avoid additional billing.",{"$nulls":16},"8. For all declined repairs, shipping & handling arrangements must be provided by customer. RMA follow ups with no customer response within 4 months will be considered closed and unit disposed of by CCI."]
["WHEN RETURNING PRODUCTS, PLEASE ENSURE THAT THE APPROVED RMA FORM IS INCLUDED IN THE SHIPMENT & THE RMA# IS CLEARLY DISPLAYED ON THE PACKAGE/ BOX.  \nPRODUCTS RETURNED WITHOUT AN RMA NUMBER AND FORM MAY BE REJECTED.   ***SHIP UNITS(s) to:  CCI RMA Department 89 Leuning Street South Hackensack, NJ 07606***\n"]
["REQUESTED BY",{"$nulls":19},"SHIP TO/ RETURN ADDRESS (If different from Requestor's address)"]
["COMPANY",{"$nulls":7},"DATE",{"$nulls":11},"COMPANY:"]
["ADDRESS 1",{"$nulls":19},"ADDRESS 1:"]
["ADDRESS 2",{"$nulls":19},"ADDRESS 2:"]
["CITY:",{"$nulls":5},"STATE:",{"$nulls":13},"CITY:",{"$nulls":5},"STATE:"]
["ZIP:",null,null,"COUNTRY:",{"$nulls":16},"ZIP:",{"$nulls":4},"COUNTRY:"]
["CONTACT:",{"$nulls":19},"CONTACT:"]
["EMAIL:",{"$nulls":19},"EMAIL:"]
["TEL#:",{"$nulls":3},"FAX:",{"$nulls":15},"PHONE",{"$nulls":5},"FAX:"]
["For GENERAL RETURN(s) or REPAIR(s) of ANY CCI COMPONENT, EQUIPMENT or ANTENNA (EXCLUDING RETs)"]
["(CCI USE ONLY)      ",null,"CCI PART OR MODEL NUMBER",{"$nulls":3},"Qty","CCI \nSERIAL#",{"$nulls":3},"CUST. SERIAL#\n(IF APPLICABLE)",null,null,"Original CCI PS ",null,"FAILURE DESCRIPTION/ \nREASON FOR RETURN",{"$nulls":6},"SITE NAME/#",null,"ADVANCE RPLCMNT REQRD ?","(CCI USE ONLY)","ITEMS REQUIRED                   \n(USE FOR SWAPS ONLY)"]
["CCI RMA# ",{"$nulls":25},"WS","CCI Part #","QTY"]
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["For RETURN or REPAIR of REMOTE ELECTRICAL TILT ACTUATORS \"RETs\" (for RETs ONLY)"]
["(CCI USE ONLY)      ",null,"ANTENNA MODEL",{"$nulls":3},"ANTENNA SERIAL #",{"$nulls":4},"RET SERIAL #",{"$nulls":3},"BAND\n(LOW, MID, HIGH)",null,"RET LOCATION\n(LEFT, RIGHT, CENTER)",null,"FAILURE DESCRIPTION/ REASON FOR RETURN",{"$nulls":3},"SITE NAME/#",null,"ADVANCE RPLCMNT REQRD ?","(CCI USE ONLY)","ITEMS REQUIRED                   \n(USE FOR SWAPS ONLY)"]
["CCI RMA# ",{"$nulls":25},"WS","CCI Part #","QTY"]
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["EXAMPLE:",null,"HPA-65R-BUU-H8",{"$nulls":3},"HJ4516BK01",{"$nulls":4},"55-4113-10-022125",{"$nulls":3},"HIGH",null,"RIGHT",null,"Jammed / Unresponsive",{"$nulls":3},"NY0123",null,"Yes"]